RESERVATION TERMS

Sabbit Mentawai is not responsible for injuries, death, damages, financial losses, costs, expenses, travel delays or inconveniences arising from any travel misfortune that is beyond our control, such as weather, natural disasters, diseases, wars, acts of terrorism, late arrivals or departures due to mechanical failures in any car, speedboat, plane or ferry transport to or from Sabbit Mentawai. Sabbit Mentawai reserves the right to change the means of transport and the route at any time and for any reason without prior notice.

DEPOSITS

A 50% deposit is due at the time of booking.
Deposits are not refundable.

PAYMENT:

The final payment is due at least 30 days before arrival and is not refundable.
Payment can be paid by bank transfer. Additional transfer fees must be borne in full by the customer.
Payments by credit card in Padang will be charged an additional fee of 4%.
Any form of payment constitutes acceptance of the Terms and conditions established on this site.

CANCELLATION POLICY:

Cancellation of a trip must be made within 90 days of your departure date, and all deposits are non-refundable. There are no refunds or partial refunds given for early departures from Sabbit Mentawai due to bad waves, bad weather or injuries. In addition, there are no refunds paid for reasons related to unstable political situations worldwide, national, natural or local, including weather, natural disasters, diseases, wars, acts of terrorism or lost airline flights.

COMPULSORY TRAVEL INSURANCE:

Travel insurance is mandatory for all Sabbit Mentawai guests.

DOCUMENTATION:

When entering Indonesia, all passports must be valid for at least 6 months from the date of departure.
For certain nationalities, a valid visa is required to travel. Check with your embassy well in advance to find out what rules apply to you.

Two photocopies of the passport.

TRAVEL INFORMATION:

Sabbit Mentawai is not responsible for air board fees or baggage policies.
Sabbit Mentawai accepts no financial responsibility for the late arrival or non-arrival of surfboards / bags of surfboards or any other luggage.

QUESTIONS

Sabbit Mentawai
Email: info@sabbitmentawai.com
Contact number of the central office:
Whatsapp: +34 670 553 800